Is the NetGun legal?
Yes, it is 100% legal.
What is NetHead?
NetHead is a net container.
Does NetHead reusable?
NetHead are reusable. Contact us for the instruction.
What do I get with NetGun Starter Pack?
With NetGun Starter Pack you will get:
- 4 units x NetHead
- 1 unit x Gun Handle
- Hard Shell Aluminum Case
What is the net mesh size?
We have 2 sizes: Small (2 inch, recommended for animal) and Large (4 inch, recommended for large animal or human).
How long is the NetGun?
NetHead: Diameter: 10.5 cm. Length: 14 cm.
Handle: Diameter 4.8 cm. Length 33.8 cm.
Total Length is 47.8 cm.
How much does the NetGun weight?
Product weight is 1.03 kg.
What is the NetGun made out of?
NetGun is made of high quality metal material. NetHead cover is made of plastic.
What is CO2 Cartridge?
CO2 Cartridge is a compressed air tube, used widely such as for quick bike tyre inflator, marine jacket inflator and industrial cake decoration tool.
What kind of CO2 Cartridge I can use with NetGun?
NetGun requires 16 gram NON-THREADED (not THREADED) version of CO2 Cartridge.
Can I use generic CO2 cartridges?
Yes, you can use generic CO2 Cartridge.
Can you supply me CO2 Cartridge?
Sorry, we do not sell CO2 Cartridge. CO2 Cartridge is a compressed air product. According to aviation safety regulation, they are considered prohibited for delivery by air. Some local supplier in your area may have special arrangement with post office or courier company to deliver using surface or ground mail services.
How to find local suppliers of CO2 Cartridge?
If you need to find local suppliers, simply email us support@net-gun.com, we will try our best to suggest you suppliers in your local area. We have regular customers worldwide and we can ask them to do a favor for a list.
Do you ship worldwide? Will I get problem with custom?
We are based in Melbourne Australia. We have been shipping our NetGun to various destination worldwide. For custom purposes, we mention in custom documentation that this product is an animal catcher. So far we have no problem.
Do you provide web based tracking system for my order?
All delivery will have web based tracking system. Please contact us for more detail for your order.
How do I contact you?
For any inquiries or support, please email to support@net-gun.com. We will try our best to respond as soon as possible. Usually we reply emails within 24 hours on business days. Normally we provide support via email only. We believe it is the most efficient way of communication, while we can reply with image/video or other supporting material. However, we understand sometimes you need to talk in person, in this case, simply email us with your contact number, your timezone and best time to contact. Our support staff will contact you.
